Privacy Policy
Last updated: August 12, 2026
1. Who We Are
Hernandez General Plumbing ("we," "us," or "our") provides plumbing, excavation, drainage, and related site services throughout Greater Houston, Texas. This policy explains how we collect, use, and protect your information when you use our website or request our services.
2. Information We Collect
- Contact details you provide through our forms or chat — name, phone number, email, service address, and details about your request.
- Usage data such as pages visited and general location, collected automatically to improve our site.
3. How We Use Your Information
- To respond to service requests, quotes, and questions.
- To schedule and perform the services you request.
- To improve our website and customer experience.
We do not sell your personal information to third parties.
4. Text Messaging Consent
By providing your phone number and submitting a request, you consent to receive calls and text messages from us regarding your service. Message and data rates may apply. Reply STOP to opt out at any time.
5. Cookies
Our site uses minimal cookies and local storage (for example, to remember your language preference). You can control cookies through your browser settings.
6. Data Security
We use reasonable technical and organizational measures to protect your information. Our site is served over a secure (SSL/HTTPS) connection.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected] or 346-719-8974.
8. Terms of Service
All estimates are provided in good faith and may be subject to change after on-site inspection. Warranties apply to workmanship as described at the time of service. Full terms are available upon request.
9. Contact Us
Hernandez General Plumbing
Greater Houston, TX
Phone: 346-719-8974
Email: [email protected]